Business Analysis Essentials: Concepts, Techniques & Practice
Material Includes
- Aspiring or entry-level Business Analysts seeking foundational knowledge
- Junior BAs or professionals transitioning into Business Analysis
- Project team members looking to better understand BA activities
- Interns on the DBS internship pathway
Curriculum
13 Lessons3h 45m
Introduction to Business Analysis
Discover the purpose and value of Business Analysis in driving change. This module introduces the BA profession, who BAs are, and why they are critical to business success.
Introduction to Business Analysis9:53
Roles & Variants of a Business Analyst
Understand the different types of BAs from IT-focused to strategy-based and how the role can vary across industries, teams, and project types.
Principles & Skills of a BA
Learn the essential skills every BA should have including analytical thinking, communication, and stakeholder engagement along with the core principles that guide effective BA work.
BA in the Project Lifecycle
Explore where and how Business Analysts contribute throughout the project lifecycle, from project initiation to delivery and evaluation.
Business Analysis Process Model (BAPM)
Get to know the BCS Business Analysis Process Model and how it supports structured thinking across investigation, analysis, and implementation phases.
Business Process Mapping
Learn how to visualise how work is currently done (AS IS) and propose improvements (TO BE) using tools like swimlane diagrams and process maps.
Environment Analysis
Explore how to analyse the internal and external business environment using PESTLE, SWOT and other strategic tools to understand context and risks.
The POPIT Model
Delve into the POPIT model (Process, Organisation, People, Information, and Technology) a powerful framework for holistic analysis and change impact assessment.
Investigation & Analysis Techniques
Learn a variety of tools and techniques (e.g., workshops, interviews, document analysis) to investigate business problems and uncover root causes.
Stakeholder Management
Discover how to identify, analyse, and engage stakeholders effectively including how to manage expectations, influence outcomes, and build strong relationships.
Target Operating Model (TOM)
Understand the concept of a TOM and how it represents a future vision for how an organisation will operate, aligning processes, people, and technology.
Requirements Engineering
Master the process of capturing, analysing, documenting, and validating requirements. This module explores functional/non-functional types and traceability.
RAID, Gap Analysis & Testing
Explore key support practices including identifying Risks, Assumptions, Issues, and Dependencies (RAID), performing gap analysis, and understanding the BA’s role in supporting User Acceptance Testing (UAT).
